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Click & Collect

Is it possible to pick up my order in person?

Yes, you can also pick up your order in person! Order the desired item in the shop using Click & Collect and pick it up directly on site. With this option, there are no shipping costs and you can take your ordered items with you straight away.

You can find us here:

Frankenstrasse 29, 20097 Hamburg

In this video we explain how you can return your order

Hände auf Laptoptastatur

1. Select shipping method "Pickup"

2. Receive pickup confirmation

Retoure für den Rückversand verpacken
Paketannahme

3. Pick up your order

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Returns & Refunds

Find out how you can return shipments you don't like to us.

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Parcel shops & packing stations

Find out how to send shipments to parcel shops or packing stations.

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Häufig gestellte Fragen

Unsere FAQs bieten schnelle Antworten auf die meist gestellten Fragen. Hier findest du hilfreiche Informationen und Lösungen.

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