Is it possible to pick up my order in person?
Yes, you can also pick up your order in person! Order the desired item in the shop using Click & Collect and pick it up directly on site. With this option, there are no shipping costs and you can take your ordered items with you straight away.
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In this video we explain how you can return your order
1. Select shipping method "Pickup"
To use Click & Collect, simply order your desired items from our shop and select the "Pickup" option at checkout.
2. Receive pickup confirmation
Within 48 hours you will receive an email with the pickup confirmation and further pickup details.
3. Pick up your order
After receiving the pickup confirmation, you can collect your order from us within the times specified in the email.
Do you have any questions about collection? Then please contact us by phone at +49 40 209 19 182 or via our contact form .
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